How It Works

How It Works.

Professional cleaning, built into your lease — no searching for a cleaner, no reading countless reviews, no guesswork. Here's exactly what to expect.

The Process

01

Choose Your Membership

At lease signing, you'll select Foundation or Signature — the membership tier that fits how you live. Every resident is covered with access to services for the duration of your lease through a nominal built in amenity fee.

02

Set Your Preferences

Tell us how you like things done — Want us to stay out of the home office? Watch for a furry friend? Give the kitchen extra attention this month? Set and update your preferences each time, the cleaner reviews before starting.

03

Meet Your Cleaner

You have a dedicated, background-checked team of cleaners assigned exclusively to your community — not a rotating gig worker. They get to know you, your home and your preferences over time.

04

Schedule With Ease

Book your cleanings through our simple resident portal. Foundation members can schedule a clean whenever it's needed, up to once a month. Signature members get one cleaning built into every month — you simply choose the day it happens. Either way, scheduling stays entirely on your terms

05

Come Home to Clean

Come home to a professionally cleaned space, every time — we use non-toxic products that are safe for your home, your pets, and your family.

06

We Make It Right

After every visit, let us know how it went. Missed a spot? Our team is on-site and ready to make it right — if anything needs a touch-up, we'll take care of it quickly, no hassle.

Bright, clean modern luxury apartment interior

Move-Out

When You Move Out, You're Covered.

Gone are the days of scrambling to self-clean after move out. Your move-out clean helps protect your security deposit and is handled by the same team who already knows your home. We'll send you a reminder to schedule it when your lease period is coming to an end.

Pack your stuff and take off — we'll handle it. Foundation members receive a discounted member rate. Signature members receive theirs fully included ($200–$400 value).

Questions

Common Questions.

Still curious? Reach out at hello@theaptcollective.com

W2 Staff

Background-checked staff, we don't have any rotating contractors

Same Cleaners, Every Time

Assigned exclusively to your community

On-Site Quality Team

Real people making sure every visit meets the standard

Non-Toxic Products

Safe for your home, your pets, and your family

For Property Managers

Curious what this looks like for your community?

Visit Property Managers

For Residents

Want to better understand the membership benefits?

Visit Tenants